Artificial Intelligence Reservation and CRM System

Mail

Phone Assistant

Google Calendar integration

SMS Reminders

Booking Form

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Bring WhatsApp, Telegram, email, and phone into one view; route and respond instantly.

Reservation-first automation

Auto confirmations, reminders, and change/cancel flows reduce no-shows and save staff time.

What is Sagel ?

SAGEL is a comprehensive solution designed to automate customer communications using cutting-edge Artificial Intelligence (AI). Initially tailored for restaurants and vineyards, SAGEL is versatile enough to benefit any business that aims to streamline its customer interaction processes. It consolidates reservations from multiple channels, such as WhatsApp, Telegram, Messenger, and email, into a unified platform, allowing businesses to manage these communications effectively.

In addition to text-based communication, SAGEL also features an integrated AI-powered voice response (IVR) system. This enables customers to make reservations by calling and interacting directly with the AI over the phone, offering a seamless and natural voice-based booking experience.

Furthermore, SAGEL automatically sends SMS confirmation messages once a reservation is made, followed by reminder SMS messages at intervals you define—ensuring your guests stay informed and reducing no-shows.

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Why Choose Sagel ?

SAGEL enables businesses to handle multiple communication channels seamlessly, reduce manual workload, and provide quick, consistent responses to customer inquiries.

Centralized Communication

SAGEL integrates various customer communication channels (WhatsApp, Telegram, Messenger, and Email) into one unified platform, allowing businesses to manage all interactions from a single interface.

Automated Reservation Management

Through AI-powered bots, SAGEL enables customers to make, modify, and inquire about reservations autonomously, reducing the need for constant manual handling by staff.

Voice-Based Booking Support

SAGEL's AI-powered IVR system enables customers to call and speak directly with the AI to create reservations — offering a hands-free, accessible, and human-like interaction without the need for staff intervention.