Terms of Service - SAGEL AI

Welcome to SAGEL, operated by EMC Gastronomy Technology Tourism Import Export and Trade Limited Company. These Terms of Service govern your access to and use of our platform available at https://www.sagel.app and any related applications or services. By accessing or using SAGEL you agree to comply with and be bound by these Terms.

1. Eligibility

By using SAGEL you confirm that you are legally authorized to enter into these Terms and that the information you provide during registration is accurate. You are responsible for keeping your account details confidential and for all activity that occurs under your account.

2. Services Provided

SAGEL is a customer communication and reservation management platform that automates interactions across WhatsApp, Telegram, Messenger, Email, and other channels. The unified dashboard helps businesses manage conversations, reservations, and customer relationships efficiently.

3. User Accounts

An account is required to access SAGEL. You agree to keep your login credentials secure and to notify us immediately of any unauthorized use or security breach affecting your account.

4. Acceptable Use

You agree to use SAGEL only for lawful purposes and in line with these Terms. You may not:

• Use SAGEL in any way that violates local, national, or international laws.
• Attempt to gain unauthorized access to any part of our services or infrastructure.
• Misrepresent your identity or affiliation with any person or entity.
• Engage in any activity that could disrupt, damage, or harm SAGEL or other users.

5. Data Privacy

Personal data handling is described in our Privacy Policy. By using SAGEL you acknowledge and agree to the practices outlined there.

6. Intellectual Property

All content, software, and intellectual property on SAGEL are owned by or licensed to EMC Gastronomy Technology Tourism Import Export and Trade Limited Company. You receive a limited, non-exclusive, and non-transferable right to use SAGEL subject to these Terms. You may not copy, modify, distribute, sell, or lease any part of our services.

7. Payment and Fees

Some features of SAGEL require a subscription or payment. All fees are specified on our website or in the applicable order. Payments are non-refundable unless otherwise required by law.

8. Termination of Service

We may suspend or terminate your access to SAGEL at any time if you breach these Terms or if we determine that such action is in our best interest. Upon termination, your right to use SAGEL ceases immediately.

9. Disclaimer of Warranties

SAGEL is provided on an "as-is" and "as-available" basis. We make no representations or warranties regarding reliability, availability, or suitability for your needs. To the extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, EMC Gastronomy Technology Tourism Import Export and Trade Limited Company will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of SAGEL, including losses of data, revenue, or profits.

11. Changes to These Terms

We may update these Terms periodically to reflect changes in our services or legal obligations. When significant updates are made, we will notify you via email or within the platform. Continued use of SAGEL after changes become effective constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Turkey without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of courts located in Turkey to resolve any disputes arising from these Terms or your use of SAGEL.

13. Contact Us

If you have questions or concerns about these Terms, contact us at:

Email:info@emc-ltd.co

Address: Dörttepe, Üçpınar_1 Sk No: 47/1 İç Kapı No:1 48670 Milas/Muğla, Türkiye